Service - Support

Our intention is to supply products which are free from any defects and problems. In any case which might come up we are your partner to solve problems in a professional and fastest possible way. In this section you will find informations on our warranty conditions and RMA procedure. This will help you to understand the process in Fineman and together with us it will be possible to solve any upcoming problem immediately.

The FAQ (Frequently Asked Questions) will be a growing pool of informations for all our partners. Please feel free to ask us directly if a problem or question is not yet included in the FAQ section.


Besides RMA and warranty handling of products, we offer comprehensive repair services including the replacement of worn parts and defective components. Please let us check first ... (more)


The following conditions comprise the requirements and scope of our warranty conditions and do not affect our legal and contractual warranty ... (more)


If you look for answers to your questions, if you like to communicate us your opinion, if you want to inform us your experiences, in this section you are able to do so.